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On WordPress sites, there’s no need to paste any code. Install the official Kavchat plugin from the WordPress plugin directory.

  1. In your WordPress dashboard, go to Plugins, then Add New Plugin. Search for Kavchat, then install and activate it.
  2. Go to Settings, then Kavchat, and paste the public key from the installation page in your Kavchat dashboard. The chat appears on every page, in your site’s language.
  3. You can also paste the secret key to identify logged-in customers. In WooCommerce, names and phone numbers come from billing details, so agents can see who they’re talking to. The secret key stays on your website’s server and is never sent to the browser.
  4. The plugin loads a fixed version of the widget, verified using a hash, and checks for a new version once a day. You can turn off automatic updates and update with a button click.

View plugin in the WordPress directory