One free plan and one paid plan. The price covers the whole workspace, not each agent.
or $170 per year (about $14.17 per month, save 17%)
Prices are in US dollars. Pay by credit card, cancel at any time, and receive your tax invoice by email.
| What's included | Free | Premium |
|---|---|---|
| Conversations per month | 150 | 2,000 |
| Scripts | Up to 3 | Unlimited |
| Conditional steps in scripts | Not included | Included |
| Team members | 2 | 5 |
| Website widget, SDKs for apps, and API | Included | Included |
| Interface in 11 languages, including Hebrew and Arabic with right-to-left display | Included | Included |
| Bot languages: each visitor sees their own language, with the same embed code | 2, with manual translation | Unlimited, with automatic translation using your own API key |
| Visual editor, wizard, and preview | Included | Included |
| Version publishing and rollback | Included | Included |
| Contact form and inbox | Included | Included |
| AI tools with your own API key: drafts, keywords, translation, and AI answers | Not included | Included |
| Your bot learns from your website to answer with AI | Not included | Up to 300 pages |
| Report history | 7 days | 365 days |
| Live chat with agents | 1 | 5 |
| Departments with business hours | 1 | 20 |
| Pre-chat questions | Not included | Included |
| Saved replies | Not included | Included |
| Internal notes | Not included | Included |
| Chat transcript storage | 7 days | 365 days |
| Lead storage | Up to 30 days | No time limit |
| Export leads to CSV | Not included | Included |
| Webhook for every new request and lead | Not included | Included |
| Emails to requesters from your own domain | Not included | Included |
| Kavchat badge on the widget | Shown | Shown, with an option to hide |
Premium costs $17 per month or $170 per year, charged to your credit card in US dollars for the whole workspace. Payments are processed by a licensed, PCI DSS certified payment processor.
Yes, at any time. Canceling stops future renewals, and your plan stays active until the end of the period you paid for. See the cancellation and refund policy for details. Cancellations and refunds
Yes. A tax invoice is emailed after each payment.
A conversation is one chat session with a user, from start to finish, regardless of the number of messages.
The widget is hidden until the start of the next month. If you’re on the free plan, you can also upgrade to Premium. The same rule applies to Premium, which includes 2,000 conversations per month. Account admins receive an email when you reach 80% and 100% of your limit.
No. Pricing is per workspace. The Free plan includes 2 team members, and Premium includes 5.
If you cancel an annual subscription within 14 days of purchase, you may be eligible for a pro rata refund under the Israeli Consumer Protection Law's rules for distance transactions, where they apply. Email us at support@kavchat.com.
Not from us. With Premium, you can add AI using your own API key from OpenAI, Anthropic, or Gemini. It's optional, and your chosen provider bills you for usage. You can set a monthly budget and track usage in the dashboard.
Create a free account, build a script with the wizard, and test it in the preview.
Start free