23:40

Late at night, a customer asks if you’re open tomorrow.

Your bot already answered.

Write the answers to recurring questions once: opening hours, prices, bookings and directions. From then on, your bot replies on your website and app, instantly and at any hour. When a person is needed, it sends you a request.

Start for free

150 conversations per month. No time limit. No credit card required.

Buy Premium, $39 per month

Create an account and go straight to secure checkout. Cancel anytime.

Customer supportReplies instantly
Hi! How can I help?
Order statusReturnsTalk to an agent
How do I retrn an item
Happy to help. Go to "My orders", select the item, and click "Return".
That helpedI still need help
This is the real bot, responding from a script. Click a button or type a question.

Three steps to a live bot

1

Sign up

Use a code sent to your email or your Google account. No password needed.

2

Write your answers

Arrange questions, answers, and buttons for customers to click in a visual editor.

3

Paste one line into your website

Paste one line of code, and the bot appears on your website. You can also add it to your app with an SDK.

Choose your plan

Free

$0forever

  • 150 conversations per month
  • Up to 3 scripts
  • 2 team members
  • Website widget and mobile SDKs
  • Interface in 11 languages
  • Bot in 2 languages, with manual translation
  • Live chat with 1 agent
  • Reports for the last 7 days
  • Kavchat badge on the widget
Start free

Prices are in US dollars. Cancel at any time, with a full refund within 30 days of any payment.

Frequently asked questions

Do I need to know how to code?

No. Build and update scripts in the editor, with no code. To add the bot to your website, paste in one line of code. For an app, a developer needs to integrate the SDK once. After that, all updates come from the editor.

Does the bot use AI?

Not by default. The bot answers only from the script you write, so answers stay predictable, fast and inexpensive, and nothing is sent to a language model. On Premium you can optionally turn on AI with your own API key: tools that help you write scripts, and AI answers for questions no script covers, based only on your published content.

What happens when a user asks something that isn't in the script?

The bot first looks for a match using the keywords you've defined, even if there are typos. If no answer is found, the question goes into the unanswered questions report, so you know what to add. You can also offer users a contact form that creates a support ticket with the full conversation attached.

Can I test it before customers see it?

Yes. Every change appears instantly in the editor's preview. You can also enable the bot only for test users by phone number before opening it to everyone.

What counts as a conversation?

A conversation is one chat session with a user, from start to finish, regardless of how many messages are sent.

What happens when I use all 150 conversations on the Free plan?

Your bot keeps running for another 7 days. After that, the widget is hidden until the start of the next month or until you upgrade to Premium.

Where is the data stored?

The servers are in Frankfurt, Germany. Unanswered questions are stored for 90 days, with personal details such as email addresses and long sequences of digits removed.

Your next customer could get an answer as soon as tonight.

Start for free

150 conversations per month. No time limit. No credit card required.

Buy Premium, $39 per month

Create an account and go straight to secure checkout. Cancel anytime.

Start free