Follows your script
Write your replies in a visual editor. Every version you publish goes live on LINE, your website, and your app at the same time.
Kavchat for LINE Official Account
Your customers message you on LINE. Your bot replies right away, even at night.
Opening hours, prices, orders, and directions: your bot answers on your business’s LINE account exactly as you’ve written, with buttons customers can tap. When they need a person, they open a request and your team replies directly in LINE.
Try our bot on LINE
Our LINE account replies with Kavchat. On your phone, the button opens LINE. On a computer, it shows a QR code to scan.
Try our bot on LINEWhat your bot does on LINE
Tap instead of type
Buttons appear below the bot’s message as quick replies. Customers tap to get an answer.
Connects customers with your team
Requests from LINE appear in the same list as requests from your website. Your team’s reply reaches the customer in LINE, and they can rate it at the end.
Thai and English
Your bot replies in the language of the customer’s LINE app. If they write in another language your bot supports, it switches to that language.
Connect in minutes, without code
1
Build your bot
Sign up for Kavchat, write your replies in the editor, and publish a version.
2
Connect your LINE account
Enable the Messaging API in your LINE account, then paste the Channel secret and Channel access token into Kavchat.
3
Enable Webhooks
In LINE Official Account Manager, enable Webhooks and turn off the greeting message and auto-replies. Your bot will now handle replies.
Pricing
The LINE connection is included in Premium: $39 per month or $390 per year, for up to 2,000 conversations per month. Bot replies don’t count toward LINE’s message quota. Replies your team sends later do count toward it.
Frequently asked questions
Do I need a verified LINE account?
No. Your bot also works with an unverified LINE Official Account.
Can I use the same bot on my website?
Yes. Same bot, same script. Install the widget on your website, and every update goes live in both places.
What happens when the bot can’t answer?
The customer opens a request for your team. It appears in your dashboard, and your reply reaches them in LINE.
Can I test the bot before customers see it?
Yes. When your bot’s audience is set to test users only, it replies on LINE only to people who have joined as testers with a one-time code.
Get your bot on LINE today
Build your bot for free and upgrade to Premium when you connect LINE.
Start free